Terms of Service

1. Who provides Nesk?

Nesk is provided by:

[LEGAL NAME / TRADING NAME] [BUSINESS OR CONTACT ADDRESS] [CONTACT EMAIL]

In these Terms, "Nesk", "we", "us" and "our" refer to that provider.

2. What Nesk provides

Nesk is a personal productivity service designed to help users capture, organise, prioritise and act on tasks.

Among other functionality, Nesk may use a ranking system to recommend the task that appears most appropriate to work on next.

A Nesk recommendation is a productivity aid, not an instruction or professional judgement.

You remain responsible for deciding what work you perform, when you perform it, and whether a recommendation is appropriate to your circumstances.

3. Your account

You are responsible for:

• providing accurate account information;
• maintaining appropriate security over your account;
• not knowingly allowing unauthorised access; and
• notifying us if you believe your account has been compromised.

You must not attempt to gain unauthorised access to Nesk, another user's account, or underlying systems.

4. Your content belongs to you

You retain ownership of the tasks, descriptions, project information and other content you create in Nesk.

Using Nesk does not transfer ownership of that content to us.

You give us only the limited permission necessary to host, process, copy, display, back up and otherwise handle your content as required to operate Nesk and provide features you request.

That permission exists only to the extent reasonably necessary to provide and operate the service and ends when the information is deleted, subject to reasonable backup cycles and legal retention obligations.

We do not acquire ownership of your work merely because you entered it into Nesk.

5. Nesk intellectual property

Nesk itself is protected by intellectual-property law.

Except for content belonging to users or third parties, Nesk and its associated materials—including, where applicable:

• source and compiled software;
• ranking logic and implementation;
• interfaces;
• visual design;
• documentation;
• product copy;
• branding;
• logos;
• trademarks;
• databases and database structure; and
• other original product materials—

remain owned by us or our licensors.

Your Nesk account gives you a limited, non-exclusive, non-transferable right to use the service in accordance with these Terms.

It does not transfer ownership of Nesk or grant you rights to reproduce, resell or commercially exploit the software except where applicable law expressly permits it.

Nothing in these Terms is intended to prevent legitimate interoperability, security research, statutory rights, or other activities that cannot lawfully be restricted.

6. Acceptable use

You must not deliberately use Nesk to:

• compromise or attempt to compromise the security of the service;
• gain unauthorised access to another person's information;
• distribute malware or harmful code;
• deliberately overload or disrupt the service;
• circumvent technical access controls;
• use automated systems in a way that materially harms the service or other users;
• use Nesk for unlawful activity; or
• infringe the rights of another person.

We will apply these restrictions reasonably and proportionately.

7. Product recommendations

Nesk's ranking system uses task information and workflow context to generate recommendations.

The system may get a recommendation wrong.

You should use your own judgement, particularly where a task relates to:

• health or safety;
• legal obligations;
• financial decisions;
• employment decisions;
• emergencies; or
• other high-consequence circumstances.

Nesk is not a substitute for professional advice, organisational procedures or your own judgement.

The ability to override the ranking is an intentional part of the product.

8. Availability and changes

We aim to operate Nesk reliably, but we cannot promise uninterrupted or error-free availability.

We may need to:

• fix defects;
• perform maintenance;
• improve features;
• change technical infrastructure;
• add or remove functionality; or
• make changes necessary for security or legal compliance.

We will try to avoid changes that unfairly deprive users of something they have paid for or materially relied upon.

Where a material change affects a paid service, we will comply with applicable consumer law and provide appropriate notice or remedies where required.

9. Beta and developing features

Some Nesk functionality may be identified as beta, preview or experimental.

Such features may change significantly while they are being developed.

We may invite feedback about them and may discontinue experimental features where necessary.

This does not remove any statutory rights that apply to you.

10. Export and leaving Nesk

We do not believe your data should be used to lock you into the product.

Nesk provides, or will provide as part of its supported account-management functionality, a practical mechanism for exporting your information in a commonly usable format.

If access to a trial, beta or subscription ends, we aim where reasonably practicable to allow an appropriate route for users to retrieve their information before it is permanently deleted.

The exact availability period may be specified separately for the relevant service or plan.

11. Account deletion

You may close your Nesk account using the account-management process or by contacting us where that process is unavailable.

Closing an account will trigger deletion or anonymisation of associated personal information in accordance with our Privacy Policy and applicable law.

We will not intentionally use unnecessary friction to prevent you from leaving the service.

12. Suspension or termination

We may restrict or suspend an account where reasonably necessary, including where:

• these Terms have been materially breached;
• the service is being abused;
• another person's rights or security are at risk;
• there is a security threat;
• continued access would be unlawful; or
• payment required for a paid service has not been made.

Where appropriate and reasonably possible, we will provide notice and an opportunity to resolve the issue.

We may terminate a service or account where there is a legitimate reason to do so, but we will not use termination rights in a way that overrides applicable consumer rights.

Where possible, users should retain a reasonable opportunity to export their information.

13. Fees and paid services

Nesk may offer paid services in the future.

Any price, billing period, renewal arrangement and cancellation terms will be clearly disclosed before you enter into a paid subscription.

We will not charge you merely because you created a free or beta account unless you have explicitly agreed to a paid arrangement.

If paid subscriptions are introduced, additional subscription terms may apply.

Those terms will not remove rights you have under applicable consumer law.

14. Feedback

We welcome ideas and feedback about Nesk.

If you voluntarily provide product feedback, you allow us to use that feedback to develop and improve Nesk without needing to compensate you.

This does not transfer ownership of your existing work, confidential material, tasks or other content to us.

Please do not send confidential information belonging to another person or organisation as product feedback unless you have permission to do so.

15. Third-party services

Nesk depends on third-party infrastructure and services, including services used for hosting and authentication.

Those providers may have their own terms and privacy practices.

Our use of providers that process personal information on our behalf is described in our Privacy Policy.

We remain responsible for our own obligations to you and do not use this clause to avoid responsibilities that applicable law places on us.

16. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer law.

Nesk is a productivity tool. It is not designed to guarantee that:

• every task is completed on time;
• every ranking recommendation is correct;
• a deadline will not be missed;
• information entered by a user is accurate; or
• using Nesk will produce any particular professional or financial outcome.

To the extent permitted by law, we are not responsible for losses caused solely by your decision to rely on a Nesk recommendation where independent judgement was reasonably required.

Any other limitation of liability will be applied only to the extent permitted by applicable law and will not affect your statutory rights.

17. Privacy

Our handling of personal information is governed by our Privacy Policy.

The Privacy Policy explains:

• what information we process;
• why we process it;
• how analytics work;
• which service providers process information;
• how long information is retained;
• international transfers;
• your data protection rights;
• export; and
• deletion.

18. Changes to these Terms

We may update these Terms as Nesk develops or where legal or operational requirements change.

We will publish the current version and its effective date.

If a change materially affects your rights or obligations, we will provide reasonable notice where appropriate.

We will not treat silence as agreement to a materially different paid arrangement where applicable law requires active agreement.

19. Governing law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply where you live.

Nothing in this section deprives a consumer of protections or rights they cannot legally waive.

20. Contact

Questions about these Terms can be sent to:

[CONTACT EMAIL]

The short version

We own Nesk.

You own what you put into Nesk.

We need limited permission to process your information so the product can work.

We will not use the Terms to claim ownership over your tasks or your work.

We expect you to use Nesk responsibly.

And neither these Terms nor the product are intended to take away rights the law gives you.